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Privacy
Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this declaration, we inform you in accordance with Art 13 of the Basic Data Protection Ordinance (DSGVO) how we process your personal data in connection with this website.


Data retention
We would like to point out that the following data will be stored by the webshop operator for the purpose of simplifying the purchasing process and for subsequent contract processing: - Inventory data - Contact details - Content data - Contract data - Payment data - Usage data - Meta/communication data Which data is collected can be seen from the respective input forms. If the purchasing process is aborted, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are stored until the end of product liability (10 years). Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfilment) of the DSGVO.
Persons concerned by the processing Visitors, users & customers of the online offer. In summary, we refer to the persons concerned as "users".


Processing purpose
- Operation of the online offer
- Provision of contractual services, service and customer care.
- Answering contact requests, communication with users.
- Marketing and advertising
- Security measures.

Your personal data will be passed on to service providers (IT service providers, transport companies, logistics companies, banks, tax consultants) used by us for the execution of the order.


Your rights
In principle, you have the rights to information, correction, deletion, restriction, data transferability, revocation and objection. You can revoke this consent at any time. As a consequence of a revocation, we will no longer process your data for the above-mentioned purposes from this point in time. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.


Deletion of data
The data processed by us will be deleted or its processing restricted in accordance with Art. 17 and 18 DSGVO. If not expressly stated within the scope of this Privacy Policy, the data stored by us will be deleted as soon as it is no longer necessary and does not have to be retained in accordance with statutory storage obligations. If the data are not deleted because they are necessary for other and legally permissible purposes, their processing will be restricted. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account. In accordance with legal requirements in Austria, storage is carried out in particular for 7 years in accordance with § 132 para. 1 BAO (accounting documents, receipts/invoices, business papers, etc.), for 22 years in connection with real estate and for 10 years for documents in connection with electronically provided services, telecommunications, radio and television services which are provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.


Cookies
Our website uses so-called cookies. These are small text files that are stored on your mobile device using the browser. They're not doing any damage. We use cookies to make our website user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us. The storage of cookies can be achieved by switching them off in the browser settings. Please note that in this case not all functions of this online offer can be used.
Safety precautions The security measures include in particular the encrypted transmission of data between your browser and our server, as well as the control of physical access to the data.


Storage of access data and log files
Our web space provider collects data on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data on each access to the server on which this service is located (so-called server log files): IP, directory protection user, date, time, pages accessed, logs, status code, data volume, referer, user agent, host name accessed. The IP addresses are stored anonymously. To do this, the last three digits are removed. Log file information is stored for a maximum of seven days for security reasons (e.g. to investigate misuse or fraud) and then deleted.


Social Media
We maintain on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO online presences within social networks and platforms to communicate with interested parties and users and to inform them about our services. When accessing the respective platforms, the terms and conditions and the data processing guidelines of their respective operators apply. We use Google Analytics to display ads placed by Google and its partners within advertising services only to those users who have also shown an interest in our online offer or who have certain features that we transmit to Google. With the help of remarketing audiences we would also like to ensure that our ads correspond to the potential interest of the users and are not annoying.


Google Analytics
On the basis of our legitimate interests (interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by users is generally transferred to a Google server in the USA and stored there. We have concluded a corresponding contract with Google for the processing of order data. The relationship with Google is based on an adequacy decision of the European Commission ("Privacy Shield"). On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. Google can create pseudonymous user profiles from the processed data. Your IP address is recorded but pseudonymised immediately (by deleting the last 8 bits). This means that only a rough localization is possible. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly or by using the browser plugin under the following link to prevent Google from processing this data. https://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click the link again.
Google Adwords Conversion Tracking We use the online advertising program "Google AdWords" and conversion tracking as part of Google AdWords. In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies cannot therefore be traced through the websites of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any personal data. For more information about Google's use of data for marketing purposes, please see the overview page: https://policies.google.com/technologies/ads, the Privacy Policy of Google can be found at .


Retargeting & Remarketing

This website uses retargeting services of the following providers: - Google Adwords Remarketing, a retargeting service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Google Adwords Privacy Policy - Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA; Facebook, Privacy Policy With remarketing, targeted and personalized ads are placed for users who have visited our website in the past or are interested in our shop.
For this purpose, cookies are stored on the user's device when accessing our and other websites. In this file it is noted which websites the user visits and what content he is interested in. You will be shown advertisements that most likely match your product and information interests. The IP address of the users is also recorded, whereby we inform within the framework of Google Analytics that the IP address is shortened within member states of the European Union or in other signatory states of the European Economic Area Agreement and only in exceptional cases completely transmitted to a Google server in the USA and shortened there. The IP address will not be merged with the user's data within other Google offers. Google does not collect any personal data according to its own statements. The user's data is processed pseudonymously within the framework of Google marketing services but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly permitted Google to process the data without this pseudonymisation. You can permanently object to the setting of cookies for advertising by Google by using the browser plug-in available under the following link downloadand install You can object to data collection via Facebook Custom Audience by disabling Custom Audiences here.
Contact us by post, e-mail, or telephone We use communication tools such as mail, telephone or e-mail for business and marketing purposes. We process inventory data, address and contact data as well as contract data of customers, interested parties and communication partners. The processing is carried out on the basis of Art. 6 para. 1 lit. a, Art. 7 DSGVO, Art. 6 para. 1 lit. f DSGVO in connection with legal requirements for advertising communications. Contact is only established with the consent of the contact partners or within the scope of legal permissions and the processed data is deleted as soon as it is not required and otherwise with objection/ revocation or discontinuation of the authorization basis or legal archiving obligations. Integration of third-party services and content Within our online offer, we make no representations or warranties of any kind based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or service offerings of third parties in order to provide their content and services. This always presupposes that the third party providers of this content perceive the IP address of the users, since without the IP address they could not send the content to their browser. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents.
External payment services If our customers use the payment services of third parties (e.g. PayPal or Sofortüberweisung), the terms and conditions and the data protection information of the respective third party providers, which can be accessed within the respective websites or transaction applications, apply. Privacy Policy Paypal:
External fonts of Google, LLC., https://www.google.com/fonts („Google Fonts“). The integration of the Google Fonts takes place via a server call with Google (usually in the USA). Privacy Policy https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.


Videos of the Platform „YouTube“,
from third-party services  Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.


Webfont from myfonts.com
We use a web font from myfonts.com. Based on the license terms, page-view tracking is performed by counting the number of visits to our website for statistical purposes and sending them to MyFonts. MyFonts Counter is a service of MyFonts Inc, 500 Unicorn Park Drive, Woburn, MA 01801, USA. Further information on data protection at MyFonts can be found at the following link: www.myfonts.com/info/terms-and-conditions.


Contact opportunity
ÖLMÜHLE PELZMANN GMBH
PELZMANNSTRASSE 3
A-8435 WAGNA
Managment: KLAUS & GREGOR PELZMANN
T +43 (0) 34 52 / 8 23 68
OFFICE@PELZMANN.COM

We ask you to inform yourself regularly about the contents of our Privacy Policy
Status: Mai, 2018